Refund Policy

24-hour money-back guarantee

We offer a full refund within 24 hours of purchase. Email support@sajukorea.site with your order ID (found in your Stripe receipt) and we will issue a refund to the original payment method within 5–10 business days.

Technical issues

If your reading fails to load, you are charged without receiving access, or you experience any other technical error on our end, we will refund you immediately regardless of the 24-hour window. Email support@sajukorea.site and we will resolve it within 24 hours.

After 24 hours

After 24 hours, refunds are issued at our discretion on a case-by-case basis. Because readings are digital content delivered instantly, we recommend exploring the free preview before purchasing — it is detailed enough to give you a clear sense of the depth and quality of the full reading.

How to request

1. Email support@sajukorea.site from the address used at checkout.
2. Include your Stripe order ID (begins with pi_).
3. Briefly describe the reason (optional but helps us improve).

Most refund requests are processed the same business day.